Your Privacy Matters
At Takaful South Africa, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make use of our services.
By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Full name
- Contact details (telephone number and email address)
- Physical and postal address
- Identity or company registration details (where required)
- Information submitted when requesting a quote or making an enquiry
- Website usage information, including cookies and analytics data
- Any additional information you voluntarily provide to us
How We Use Your Information
Your personal information may be used to:
- Provide insurance and Takaful-related quotations
- Respond to enquiries and customer support requests
- Process applications and policy requests
- Improve our website and services
- Communicate important updates regarding our products and services
- Meet legal and regulatory obligations
- Prevent fraud and protect our business
We only process your personal information for lawful purposes and in accordance with applicable legislation.
Sharing Your Information
We do not sell your personal information.
Your information may be shared with:
- Authorised insurers and underwriting partners
- Service providers assisting us in delivering our services
- Regulatory authorities where required by law
- Professional advisers such as auditors or legal representatives
All third parties are required to keep your information secure and confidential.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
While we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
Cookies help us:
- Remember your preferences
- Improve website performance
- Understand how visitors use our website
- Enhance your overall experience
You can disable cookies through your browser settings; however, some website functionality may be affected.
Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent where processing is based on consent
- Object to certain types of processing
- Lodge a complaint with the Information Regulator of South Africa
Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable legislation and regulatory requirements.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites and encourage you to review their respective privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, business practices, or our services.
Any updates will be published on this page, and the revised policy will become effective upon publication.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is processed, please contact us.
Takaful South Africa
Email: info@takaful.co.za