28 November 2016
Regulators Approve Fairfax Financial Holdings Acquisition of Zurich South Africa
Dear Valued Customer
I am pleased to let you know that, effective 8 December, Zurich Insurance Company South Africa Limited (Zurich South Africa) was acquired by Fairfax Financial Holdings. This means that we are no longer affiliated with Zurich Insurance Group. We will, however, trade using the Zurich brand until we launch our new brand in 2017.
Despite the change in shareholder, I wish to assure you that there will be no impact in terms of the service we provide to you, our valued customer. In addition, your policy terms and conditions as well as the cover you currently receive will remain unaltered.
As our journey with a formidable global insurer comes to an end, we are gearing up for a new beginning. These are very exciting times for our business and we look forward to developing value added products and services that will not only meet but exceed your expectations.
Should you have any queries, please contact your broker or send your queries through to firstname.lastname@example.org.
Chief Executive Officer
Zurich Insurance Company South Africa Limited